✻ shettler.name
ROLE
VP for IT & CIO
ORG
College of the Holy Cross
BASE
Worcester, MA
FOCUS
Agentic transformation

Most AI strategy lives in a slide deck. Mine runs in production.

I run the enterprise, and I rebuild it around what agents make possible. Governed by design, explained to the board, built with the people it changes.

❯ david@shettler.name ↓ the work

01 // WHAT I'M ABOUT

Agentic transformation. Run the enterprise. Rebuild it around agents.

I can implement Workday and Salesforce, and I have. I’m just as keen to build and to disrupt: agents on and between those systems, a platform that builds them safely, and an organization rebuilt around what they make possible.

RUN THE ENTERPRISE

  • ERP & CRM implementations
  • Information security
  • Infrastructure & operations
  • Crisis operations

REBUILD IT

  • Agents in production
  • A governed agent platform
  • SaaS consolidated in-house
  • An IT org rebuilt for agents

02 // THE OPERATING MODEL

Agents investigate. A person confirms. The fix goes in.

MACHINEStake the repeatable work.
AGENTStake the investigation.
PEOPLEkeep judgment and accountability.

03 // LEADERSHIP

Bringing people to the table.

Not everyone is ready for AI, and that’s a starting point, not a verdict. I meet people where they are, curious or cautious, and bring them into the conversation. Change sticks when the people it touches help shape it.

FACULTY
Wrote the college’s AI blueprint together with them.
STAFF
Retraining over replacement. Lightbulb moments that matter.
CAMPUS
A campus-wide LLM platform, broadly adopted.

04 // GOVERNANCE

Governed by design. Explained to the board.

I report and present to our board routinely: a room of executives from many industries. Making AI legible to that audience, and accountable to it, is part of the work.

BY DESIGN

  • Role-based access
  • Human-in-the-loop gating
  • Guardrails
  • Narrow agents, one job each

IN THE BOARDROOM

  • Routine board reporting
  • A cross-industry audience
  • AI in plain language

05 // IN PRODUCTION

DOZENSagents built
and running
1agent framework,
built in-house
CAMPUS-WIDELLM platform
live
25+years in IT
& security
FINANCEOptimizes foreign-exchange exposure on international disbursements.LIVE
PROCUREMENTReviews every purchasing-card transaction, every month.LIVE
NETWORK OPSInvestigates across network domains. A human gates every change.LIVE
PEOPLE OPSAgents do the legwork. Staff keep the judgment and the accountability.LIVE
EXEC OFFICEOrchestrates an executive’s calendar.LIVE
CAMPUS LLMA campus-wide LLM platform with broad adoption.LIVE

06 // TRACK RECORD

● Run(enterprise systems)
⎿ ✻ Running… Implemented Workday and Salesforce, then layered agents on and between both.
● Build(agentic platform)
⎿ ✻ Running… One shared way to build agents: narrow scope, role-based access, MCP integrations, subagents, skills.
● Operate(cloud infrastructure)
⎿ ✻ Running… Entire cloud environments managed with AI agents.
● Consolidate(SaaS → in-house)
⎿ ✻ Running… Dozens of SaaS products replaced by software built in-house.
● Transform(IT organization)
⎿ ✻ Running… CIO and VP at a Jesuit liberal arts college, rebuilding the department around what agents make possible. Retraining over replacement.
● Author(AI strategy)
⎿ ✻ Running… Co-wrote the college’s blueprint for AI in a liberal arts education.

07 // CONTACT